Support & Warranty
Every Tope eBike and scooter carries a 2-year warranty on the frame and motor and a 1-year warranty on the battery and electronics. Wear items (tires, brake pads, grips, cables) aren't covered — full terms are on our Terms & Conditions page.
Frequently Asked QuestionsBuying, riding, charging, and maintenance answers.Shipping & ReturnsTimelines, state restrictions, and the 30-day ride trial.Terms & ConditionsOrders, pricing, warranty terms, and rider responsibilities.Privacy PolicyWhat we collect and how it's used.
Still need help?
Email support@topebikesale.com with your order number, or send us a message and we'll follow up directly.