Privacy Policy

Contact information you provide directly: name, email address, phone number, ZIP code, and any message text when you request a quote or book a test ride.

Usage information collected automatically: pages viewed, referring site, browser type, and approximate location (from IP address), used to understand how visitors use the Site.

We do not collect payment card numbers through this Site. Payment details are handled directly between you and your Tope sales contact through a separate secure channel.

To respond to quote requests and test ride bookings.

To send order, shipping, and warranty-related communications.

To improve the Site and our product lineup based on aggregate usage patterns.

We do not sell your personal information to third parties.

We use essential cookies to keep the Site functioning and, where enabled, analytics cookies to understand traffic patterns. You can disable non-essential cookies through your browser settings; doing so will not affect your ability to browse product pages.

We share information only with service providers who help us operate the Site and fulfill orders (e.g., email delivery, shipping carriers), under contractual obligations to protect your data.

We may disclose information if required by law or to protect the rights, safety, or property of Tope or others.

Quote and test-ride request records are retained for as long as needed to respond to your inquiry and for a reasonable period afterward for customer service and warranty purposes, then deleted or anonymized.

You can request access to, correction of, or deletion of your personal information by emailing privacy@topebikesale.com. California residents have additional rights under the CCPA, including the right to know what personal information is collected and to request deletion — contact us using the same address to exercise these rights.

This Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

We use reasonable technical and organizational measures to protect the information you provide. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Questions about this policy can be sent to privacy@topebikesale.com.